Decisions, decisionsby Rob Galanakis on 27/10/2012
Are you making any decisions when you do this?
And if someone is making decisions that may be unnecessary:
Can we get from A to B without making any decisions?
I value the people I work with and I want them to be more effective. Sometimes people are afraid I’ll automate them out of a job, or they like a manual part of their workflow. More often they take pride in being the manual bottleneck behind a tricky or brittle process.
Humans are valuable because we can make complex decisions very quickly. When I automate an area someone isn’t immediately comfortable with, it’s not because I don’t value what he or she does. On the contrary: because I value their skills and time, I want to see them doing something that requires their unique firstname.lastname@example.org